Shangri-La Bangkok

The hotel was a perfect location, right on the river. You can access the boat (link a bus service) along the river to some main attractions (wat pho, grand palace) from the hotel, which was very handy. The icon shopping mall is across the river and there are free shuttles from the hotel. The hotel is grand, spectacular, the staff are so helpful and professional at all times. The room was very nice, bed sooo comfy. Jack's bar next door to the hotel served great food and drinks. Definitely recommend.

We stayed an corner suite for 6 nights. The room had a splendid view of the river and was very quiet, Very comfortable bed a spacious living room. A selection of free drinks in the fridge (refills against charge). Breakfast was in the club lounge - served everything including freshly prepared egg dishes. We dined in the outdoor restaurant by the river a few times - nice staff and very good food. They have two very nice pools, although they do tend to get a little busy at times. The location is still good, although the ferry services on the river have deteriorated a lot since our last visit and the Skytrain is now usually very crowded. Still, a lot better location than somewhere else in this noisy city.

I love the location of the hotel, beautiful river views, very handy to the BTS and the boats. I want to praise the staff, every person I met and had dealings with was friendly polite and extremely helpful, this includes cleaning staff, front office personnel, restaurant and bar staff.

excellent location, beautiful architecture, interior of the hotel and room decor were very awesome. the breakfast layout was fantastic, the staff and chef’s were attentive and ready serve. some chef’s out the way to arrange according to requests.

The service was excellent! Upon checking in, one reception staff gave my toddler a stuffed animal, it really made her happy and left her a really good impression of her stay. If the kid is happy, the parents are happy! Breakfast was really good. We stayed there for 3 nights and every morning the breakfast had something different which we could enjoy. So many different cuisine from different parts of the world too. They also have kids breakfast spread for the kids to take, and it was really cute. Swimming pool was small, cozy, but very cold even at 11am - considering it was windy when we visited in December (but my friends said all hotels in the river area have really cold swimming pools). Room interior is outdated but the view to the river was fantastic and the beds and pillows were very comfortable. We also got some complimentary welcome soft drinks and snacks in the fridge for us to enjoy (no refills obviously) but was enough for us on our 4D3N stay.